Delivery Guarantee
Your satisfaction is our priority. If your package is delayed, lost, or damaged in transit, please contact our customer support team. We’ll work with you to resolve the issue quickly, including reshipping your order if necessary. If you have any questions about our delivery services or need assistance with your order, don’t hesitate to reach out to our friendly support team. We’re here to help and ensure that your experience with Nova Psychedelics is nothing short of exceptional.
CONTACT US FOR ANY QUESTIONS
Discreet Packaging
We respect your privacy and ensure that all orders are shipped in discreet, unmarked packaging. There are no logos, product descriptions, or identifying marks on the outside of the package, so you can receive your products with complete confidence and peace of mind.
Tracking Your Order
After your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time, so you’ll always know where your package is and when to expect it.
Order Processing Time
Once your order is placed, our team works quickly to process and ship it. Orders placed before 12:00 PM (local time) are typically processed and dispatched the same day. Orders placed after this time will be processed the next business day. Please note that orders placed on weekends or holidays will be processed on the next business day.
International Shipping
We proudly ship to customers worldwide. Please note that international shipping times may vary depending on the destination and local customs procedures. Customers are responsible for any customs duties or import taxes that may apply to their orders.